Terms & Information

MINIMUM MERCHANDISE ORDER:
$20.00. Lesser merchandise purchases not meeting minimum merchandise order will have nonrefundable $ difference included on final invoice.
An email total charges invoice will only be sent when item(s) have shipped. Check your spam frequently.

SHIPPING COST & DELIVERY:
Domestic packages are shipped either UPS or USPS. UPS cannot deliver to a P.O. Box. USPS will deliver to a P.O. Box or APO.
USPS-Most ship priority mail and are 2-3 day delivery, however there is a 1 day delay
USPS Customer service-dial, 1+ (800) ASK USPS (800.275.8777) for any questions

HANDLING CHARGE:
Included with UPS or USPS shipping cost is a $2.50 per carton non-refundable handling charge. (items condensed when reasonably possible) Large quantity, special packing, or pallet charges may apply

PAYMENT:
Mastercard, Visa, Discover or American Express only. We do not offer COD payment, PayPal or Check as advance payment

RETURNS:
Authorized returns accepted if in good like new condition and returned within 30 days of invoice purchase date
15% restocking charge will apply
Shipping and/or handling fees are non-refundable
Prior authorization (RMA) required
Special Order, Prototype, or Experimental build items are not returnable
Installed items or items showing prior installation marks are not returnable

PROMOTIONAL:
Sale or discount items may be discontinued without notice at the seller discretion. When applicable, only one sale or discount special price may be applied to one invoice. Some items will be limited to sale quantity.

CONTACT:
Voice -- 405.608.4222 
Monday-Friday 9 AM-4:45 PM, Central Time.  Email questions anytime or Fax-405.608.1177 

DAMAGES AND SHORTAGES:
Must be reported within 3 business days. Please do not dispose of packings or carton box until notified to do so.

PRIVACY STATEMENT and SECURITY:
Abacus uses industry-standard SSL encryption to protect confidentiality of your personal and credit card information during transmission over the Internet.
Abacus does not share any personally-identifiable or private customer information submitted on-line with third parties.

CONFIRMATION OF UPS SHIPPING AND TOTAL CHARGES BILLED: Email's usually received by 4:30 PM

Abacus Swivel Chair Parts, LLC
12001 Holland Street
Oklahoma City, Oklahoma 73131