NO MINIMUM MERCHANDISE ORDER

SHIPPING COST & DELIVERY:
Domestic packages are shipped either UPS or USPS. UPS cannot deliver to a P.O. Box. USPS will deliver to a P.O. Box or APO
USPS Ground Advantage - 3-5 day delivery, 1 day delay after ordering. Least expensive service
USPS Priority Mail - 2-3 day delivery, 1 day delay after ordering. Faster than above
UPS-Ground and Air service. Orders received by 2 PM Central Time will ship that day 

HANDLING CHARGE:
Included with UPS or USPS shipping cost is a $2.95 per carton non-refundable handling charge. (items condensed when reasonably possible) Large quantity, special packing, or pallet charges may apply

PAYMENT:
Mastercard, Visa or Discover only. We do not offer COD payment, PayPal or Check as advance payment

RETURNS and CANCELLATIONS:
Authorized returns accepted if in good like new condition and returned within 30 days of invoice purchase date
15% restocking charge may apply
Shipping and/or handling fees are non-refundable
Prior authorization (RMA) required
Installed items or items showing prior installation marks are not returnable
Special Order, Prototype, or Experimental build merchandise items are not returnable
Special Order merchandise deposits are not refundable 

Polished Chrome or Brass color, Aluminum and Stainless Steel can be scratch or finish damaged and will not be accepted for return. It is rare that factory defects occur, but in that unlikely event, please contact us.

PROMOTIONAL:
Sale or discount items may be discontinued without notice at seller discretion. When applicable, only one sale or discount special price may be applied to one invoice. Some items will be limited to sale quantity.

CONTACT:
Voice -- 405.608.4222 
Monday-Friday 9 AM-4:45 PM, Central Time.  Email questions anytime or Fax-405.608.1177 

DAMAGES AND SHORTAGES:
Must be reported within 3 business days. Please do not dispose of packings or carton box until notified to do so.

PRIVACY STATEMENT and SECURITY:
Abacus uses industry-standard SSL encryption to protect confidentiality of your personal and credit card information during transmission over the Internet.
Abacus does not share any personally-identifiable or private customer information submitted on-line with third parties.

FOR CONFIRMATION OF SHIPPING AND/OR TOTAL CHARGES BILLED
Confirmations are sent 5 PM Central Time. Check your junk mail for "MyChairParts - Louisa"

Abacus Swivel Chair Parts, LLC
12001 Holland Street
Oklahoma City, Oklahoma 73131